Formlar Cepte Software

With Formlar Cepte, you can create online surveys and send them to your customers via SMS. There is no infrastructure cost.

Formlar Cepte allows you to easily create online customer satisfaction surveys and distribute them via SMS. Without any infrastructure requirements, you can eliminate the need for manual checks based on registrations. You can rate the questions you’ve sent and measure performance based on the responses received.

With its user-friendly interface compatible with all devices, you can access Formlar Cepte anytime, anywhere.

Be as close to your customers as their mobile phones...
All organizations with a customer portfolio, target audience, and staff aiming for digital transformation can use it.

You can also monitor your dealers. If you wish, dealers can add their own customers to the system, allowing you to evaluate and rate each dealer individually.

You can track the satisfaction level of all your dealers. Optionally, you can reward the most engaged dealer, randomly select from participants, and create a winner list.

Use cases include:
★ Cleaning checklist operations in your business,
★ Restaurant hygiene and control systems,
★ Collecting feedback after sales meetings conducted by your staff,
★ During project handovers.

You can evaluate the citizens visiting your municipality based on the department they visit and generate detailed reports. You can also measure staff satisfaction and create the form structure you need.

The software supports the development of service delivery policies aligned with your institution’s mission, vision, and principles of quality management.

It evaluates the current situation in terms of efficiency, effectiveness, and service quality, mobilizes institutional resources based on planned policies, implements, monitors, and ensures continuous improvement in quality and efficiency. Solutions achieved through corrective and preventive actions are standardized and implemented.

It helps increase the knowledge and skill levels of all employees, ensures their participation in management, aligns tasks with job descriptions, supports internal unit coordination, and fosters a trust-based environment focused on continuous development.

Whenever you need information from the field, Formlar Cepte is your greatest ally!